An order letter is usually written when a company purchases or
buys or order goods or services from another party. Here is an Order Letter you might need when
you order goods and materials. Do not forget to clearly state the exact
name of the merchandise, the price, and the amount of payment being sent.
Personal Purchase Order Sample
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154
Green Avenue
1 copy Emmet and Mullen, Newyork, USA January 5, 2010 Ms. K. Hutchinson Beller Company, Inc. 424 Park Avenue New York, New York 10021 Dear Ms. Hutchinson : Thank you for sending your catalog so promptly. It arrived within a few days of my request. Please send me the following items by parcel post : High School Algebra @ $7.50 $ 7.50 25 copies Pinehurst, Plane Geometry @ $8.75 $ 218.75 Total $ 226.25 I am enclosing a money order for 226.25. If there are additional charges, please let me know. Please mail the books to the address given above. Very truly yours, Brandon Michael (Adapted from Let’s Write English by George E. Wishon & Julia M. Burks) |
Company Purchase Order Sample
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Seven
Siblings Limited
17 Sweet Road, West
Bandung Tlp. 022-8765432 Post Code 41134
July 9, 2013
Purchase Order
Toko Englet
11 Main Street
San Fransisco, USA
ZIP CODE 91234
Attention : Miss Kim Jackson Dear Miss Jackson : Please accept this purchase order for the following :
We require shipment by August 17, 2013 to : PT Pama No. 1 Jl. Cileungsi, Bogor, Indonesia Post Code 40156 Please refer to this order as "purchase order # SS01234. Should you need more information, please contact me at 62-22-756756 at your earliest convenience or email me at siblings@seven.com. Sincerely, Dede Prana Purchasing Manager |
Purchase Order Template
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Company
: ................................................................
Address :
................................................................
................................................................
Phone
: ................................................................
Website :
.................................................................
Email :
.................................................................
PURCHASE ORDER
Requested By
............................
Authorized Signature
..........................
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Source: http://www.englet.com/order
How to Write Complaint Letters
Introduction
Letters of complaint usually include the following stages:
1. Background
2. Problem - cause and effect
3. Solution
4. Warning (optional)
5. Closing
6.
Background
This section describes the situation; e.g.
This section describes the situation; e.g.
§ I am writing to inform you that the goods
we ordered from your company have not been supplied correctly.
§ I attended your exhibition Sound Systems 2013 at the Fortune Hotel (22-25
January) and found it informative and interesting. Unfortunately, my enjoyment
of the event was spoiled by a number of organisational problems.
§ I am a shareholder of Sunshine Bank and I
am very concerned regarding recent newspaper reports on the financial situation
of the bank. Your company is listed as the auditor in the latest annual report
of the bank, so I am writing to you to ask for an explanation of the following
issues.
§ I am writing to inform you of my
dissatisfaction with the food and drinks at the 'European Restaurant' on 18
January this year.
7.
Problem
Cause:
Cause:
§ On 8
November 2013 we placed an order with your firm for 12,000 ultra super
long-life batteries. The consignment arrived yesterday but contained only 1,200
batteries.
§ Firstly, I had difficulty in registering
to attend the event. You set up an on-line registration facility, but I found
the facility totally unworkable.
§ You sent us an invoice for $10,532, but
did not deduct our usual 10% discount.
§ We have found 16 spelling errors and 2
mis-labelled diagrams in the sample book.
Effect:
§ This error put our firm in a difficult
position, as we had to make some emergency purchases to fulfil our commitments
to all our customers. This caused us considerable inconvenience.
§ Even after spending several wasted hours
trying to register in this way, the computer would not accept my application.
§ I am therefore returning the invoice to
you for correction.
§ This large number of errors is
unacceptable to our customers, and we are therefore unable to sell these books.
§ I am writing to ask you to please make up
the shortfall immediately and to ensure that such errors do not happen again.
§ Could I please ask you to look into these
matters.
§ Please send us a corrected invoice for
$9,479
§ I enclose a copy of the book with the
errors highlighted. Please re-print the book and send it to us by next Friday.
§ Otherwise, we may have to look elsewhere
for our supplies.
§ I'm afraid that if these conditions are
not met, we may be forced to take legal action.
§ If the outstanding fees are not paid by Tuesday, 26 November 2013, you will
incur a 10% late payment fee.
§ I look forward to receiving your
explanation of these matters.
§ I look forward to receiving your payment.
§ I look forward to hearing from you
shortly.
Content
- The content should contain enough details so that the receiver does not have to write back requesting more.
- Legal action is not normally threatened in the first letter of complaint, unless the situation is very serious.
Example letters
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Source: http://www2.elc.polyu.edu.hk/cill/eiw/complaint_letter_constructor.htm
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